JunkSphere (“JunkSphere”, “we”, “us”) runs the website www.junksphere.com. We help people sell scrap and junk cars and book rubbish removal, clearance and man and van services. The work itself is carried out by independent partner companies in each area, such as tow companies, auto recyclers and removal and clearance firms.
JunkSphere decides how the personal information collected on this website is used, which makes us the “controller” of that information under UK and EU data protection law. For any privacy question or request, email incrediblehundred@gmail.com.
This policy applies to visitors and customers in every country we serve: the United States, the United Kingdom, Ireland, Canada, Australia, New Zealand, Germany, France, Spain, the Netherlands, Belgium, Austria, Switzerland, Luxembourg, Singapore and Japan. Section 11 adds the extra rights that apply in particular countries.
Information you give us when you fill in a quote form, call us or message us:
Information collected automatically: the page you sent the form from, the time it took to complete the form and a hidden anti-spam field (used only to block automated spam), and standard technical data recorded by our hosting provider, such as your IP address, browser type and the pages you visit.
We do not ask for payment card details on this website, and we do not knowingly collect sensitive information such as health data.
We use your information to:
Legal bases (UK, EU, Switzerland): we process your information to take the steps you ask for before and during a service (contract); for our legitimate interests in running and improving the service, preventing spam and following up on jobs; to meet legal obligations such as record keeping; and, where required, with your consent, for example for marketing messages.
Our service works through local partner companies. When you ask for a quote or book a job, we share your details with the partner company (or companies) best placed to do the work in your area, so they can confirm the price, contact you and carry out the collection or service. This includes your name, phone number, location and the details of the job.
Our partners have agreed terms with us. They may use your information only to provide and follow up the service you asked for, and they must keep it secure. Partners are independent businesses and may also have their own privacy policies for the work they carry out.
We also share information with:
We do not sell your information to data brokers, and we do not give it to other companies for their own unrelated marketing.
When you send us a request, JunkSphere and the partner company handling your job will contact you by phone call, SMS or WhatsApp at the number you give us, about that request. Standard message and data rates may apply.
We will only send marketing messages unrelated to your request where the law allows it, or where you have agreed, and you can opt out at any time.
Form submissions are stored using Google services, which may process data in the United States and other countries. Partner companies usually handle your information in the country where your job takes place.
When information from the UK, the European Economic Area or Switzerland is transferred to another country, we rely on the safeguards our providers use for international transfers, such as the EU–US Data Privacy Framework and its UK and Swiss extensions, or standard contractual clauses.
After these periods, we delete the information or make it anonymous.
This website does not currently use advertising cookies or analytics cookies. Your browser loads web fonts from Google, which means Google receives your IP address when you visit the site.
If we add analytics or advertising tools in future, we will update this policy first and, where the law requires it (for example in the UK and the EU), ask for your consent before setting those cookies.
Our website uses HTTPS encryption, and access to form submissions is limited to people who need them to arrange your service. Partners are required to protect the information we share with them. No online system is completely secure, so please contact us straight away if you think your information has been misused.
Wherever you live, you can ask us to:
Email incrediblehundred@gmail.com with your request and the phone number you used. We may ask you to confirm your identity. We aim to respond within one month, and within the time limit set by the law in your country. If we have shared your details with a partner, we will pass your request on to them.
We handle personal information in line with the UK GDPR and the Data Protection Act 2018. You also have the right to restrict or object to processing and to data portability. You can complain to the Information Commissioner’s Office (ico.org.uk), although we would appreciate the chance to resolve your concern first.
For visitors in Ireland, Germany, France, Spain, the Netherlands, Belgium, Austria and Luxembourg, the EU General Data Protection Regulation (GDPR) applies. You have the rights in section 10 and also the rights to restrict processing, to object to processing based on our legitimate interests, to data portability and to withdraw consent at any time. You can complain to the data protection authority in your country; in Ireland this is the Data Protection Commission (dataprotection.ie).
We handle personal information in line with the Swiss Federal Act on Data Protection (FADP). You can contact the Federal Data Protection and Information Commissioner (FDPIC).
California residents have rights under the California Consumer Privacy Act, as amended (CCPA/CPRA). In the last 12 months we collected the categories of information listed in section 2: identifiers (name, phone, email, location), commercial information (details of the vehicle or items and the service requested) and internet activity (pages used to submit a form). We collected it from you and your device, used it for the purposes in section 3 and disclosed it to partner companies and service providers as described in section 4.
You have the right to know, access, correct and delete your personal information, and the right not to be discriminated against for using these rights. Passing your details to a partner company so it can carry out the job you asked for may be treated as a “sale” or “sharing” under California law. You can opt out by emailing incrediblehundred@gmail.com with the subject “Do Not Sell or Share”. If you opt out, we may not be able to arrange a service for you through a partner. An authorised agent may make a request for you with your written permission.
Residents of other US states with privacy laws, such as Virginia, Colorado, Connecticut, Utah and Texas, can make the same requests by email, and may appeal our decision by replying to our response.
We handle personal information in line with the Personal Information Protection and Electronic Documents Act (PIPEDA). You can withdraw consent, subject to legal or contractual limits, and you can complain to the Office of the Privacy Commissioner of Canada.
We handle personal information in line with the Australian Privacy Principles. You can ask to access or correct your information, and you can complain to the Office of the Australian Information Commissioner (OAIC) if you are not satisfied with our response.
You have rights under the Privacy Act 2020 to access and correct your information, and you can complain to the Office of the Privacy Commissioner.
We handle personal data in line with the Personal Data Protection Act (PDPA). You can withdraw your consent to being contacted at any time, and you can contact the Personal Data Protection Commission (PDPC).
We handle personal information in line with the Act on the Protection of Personal Information (APPI). When you request a service, we provide your information to the partner company that will carry out that service, as described in section 4. You can ask us to disclose, correct or stop using your information, and you can contact the Personal Information Protection Commission.
Our services are for adults. We do not knowingly collect information from anyone under 18. If you think a child has sent us information, email us and we will delete it.
We will update this policy when our services or the law change. The date at the top shows when it was last updated. If we make important changes, we will make them clear on this page.
For any question or request about your personal information, email incrediblehundred@gmail.com. For quotes and bookings, use the contact page.